Nonverbal Communication
75% of your message

• Facial expression

• Eye contact

• Hand gestures

• Posture

· Straightness

· Height relative to you

• Tension

• Arms

· Crossed

· Akimbo

• Leg position & motion

• Tone of voice

• Loudness of voice

• Crude, sarcastic & derisive signals

• Use of space

· Closeness

· Expansiveness

• Touch

• Hugs

• Violence

· Poking, shoving

· Punching, hitting

· Threatening posturing & gestures